Technical Skills
My technical expertise encompasses enterprise-scale system architecture, AI implementation, cloud migrations, and cross-functional team leadership. Each skill represents real-world application in complex, high-stakes environments where technical excellence directly translates to business value. These capabilities have been developed and refined through hands-on experience managing multi-million dollar budgets, leading global teams, and delivering transformational technology solutions. Delivered 99% of projects on time, reduced manual work by 60%, and drove high user adoption. Skilled in Agile (SCRUM, SAFe), AI integration, data analytics, and privacy compliance (GDPR, CCPA).
Technical Expertise
AI & Emerging Technology
AI/GenAI Implementation
Vector Databases
Make.com Workflow Automation
Built automation pipelines integrating Make.com with OneDrive, Google Workspace, ChatGPT, and WordPress for metadata, product updates, and reporting.
AI-Assisted Development (Claude Code + ChatGPT)
Used Claude Code for WordPress plugin/theme development and ChatGPT as a code reviewer, enabling rapid delivery of production-ready features.
Automation & Workflow Optimization
Jira Automation & Dashboards
Configured Jira automations to sync dependent projects and built real-time dashboards for executive reporting and portfolio-level visibility.
Cloud Architecture & Infrastructure
AWS Cloud Architecture
Led AWS cloud adoption, leveraging EC2, Lambda, Athena, and Glue to modernize infrastructure and optimize data pipelines.
Microsoft Azure
Designed and migrated enterprise workloads to Azure, improving scalability, security, and performance for global applications.
DevOps & Continuous Integration
SaaS & PaaS Integration
Delivered hybrid architectures blending SaaS and PaaS platforms for scalable, cost-effective enterprise solutions.
On-Prem Infrastructure
Managed on-prem environments, upgrading hardware and integrating with cloud platforms for hybrid resilience and scalability.
Data Engineering & Analytics
Data Pipeline Architecture
Data Mapping
Designed and executed detailed data mapping strategies, ensuring seamless transfers between legacy and modern platforms.
Data Quality Management
Built frameworks and audits to identify, resolve, and prevent data quality issues, ensuring trusted analytics outputs.
Data Analysis
Analyzed large datasets using SQL, Python, and BI tools to extract actionable insights for operational and strategic goals.
Data Visualization
Created interactive dashboards and reports in Tableau, Power BI, and Looker Studio to visualize KPIs and trends effectively.
ETL Development
Designed and maintained ETL pipelines to extract, transform, and load data efficiently across diverse platforms.
Enterprise Systems & Integration
Legacy System Transformation
Delivered a 99%+ uptime improvement, saving hundreds of productivity hours across the organization. Reduced system downtime costs by eliminating repeated outages, enhanced business continuity, and…
Process & Governance
ServiceNow
Managed workflows and service requests in ServiceNow, integrating automation to speed up resolution and ensure SLA compliance.
RACI Frameworks
Defined and implemented RACI models to streamline roles, responsibilities, and approvals in cross-functional projects.
Release Management
Led release planning, scheduling, and communication to deliver smooth, low-risk deployments in complex environments.
Security & Compliance
GDPR & CCPA Compliance
Identified, tagged, and managed sensitive data to meet GDPR and CCPA requirements, reducing legal and operational risks.
AuthN & AuthZ / SAML / OAuth 2.0
Designed authentication and authorization frameworks ensuring appropriate access levels for users and systems.
Technical Leadership & Team Management
Global Team Leadership & Coordination
Stakeholder Management
Agile (SCRUM, SAFe)
Led Agile teams using SCRUM and SAFe, improving delivery speed, collaboration, and visibility for large-scale enterprise projects.
Waterfall
Directed large-scale programs using Waterfall, ensuring on-time delivery and full compliance with defined scope and requirements.
Risk Mitigation
Created and executed risk strategies to identify, assess, and control threats, keeping projects on track with minimal disruptions.
Budget Optimization
Managed budgets over $5M, optimizing costs and maximizing ROI while maintaining quality and meeting delivery targets.
JIRA / Confluence
Configured advanced JIRA workflows, dashboards, and automation rules to streamline task tracking, reporting, and cross-team collaboration. Designed and maintained Confluence spaces for documentation and collaboration.