Designed and launched the FACTORS performance management app, replacing informal reviews with a structured, points-based digital platform. Enabled self-evaluation, peer nominations, and manager approvals, supported by real-time dashboards in Google Looker Studio. Delivered the platform in September, improving review efficiency by an estimated 40% and giving leadership the ability to track organization-wide performance metrics for the first time.
Project Overview
Challenges & Solutions
Challenges
Organization lacked a formal performance management platform for tracking skill development, peer recognition, and manager feedback
Existing reviews were informal, inconsistent, and lacked a scoring or reward mechanism
No centralized system to capture or report on employee performance data
Need for a user-friendly interface for employees and a robust admin interface for HR and leadership
Solutions
Led the design and development of the FACTORS performance management app, enabling self-evaluation, manager approvals, and peer nominations
Defined factors, levels, and point values for each performance attribute in collaboration with HR and leadership
Developed an intuitive React interface for employees and an Angular admin portal for HR teams
Integrated the platform with AWS PostgreSQL for secure data storage and with Google Looker Studio for real-time performance dashboards
Established data governance rules for performance data handling and access control
Worked with privacy and cybersecurity teams to ensure compliance with internal and regulatory requirements
Launched the platform in September and oversaw early adoption, feedback gathering, and refinement before departure in December